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Meet The Staff

Meet the experienced and friendly staff who make Incredible Eye Care Optometry a proud provider of vision care products and services in Torrance.


Hector

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Our optician and optometric assistant has been assisting patients choose frames and lens options, perform eyewear adjustments and assist with medical eye care for nearly two decades.  He is eager to help young and old alike. You will find he is energetic and his patient friendly demeanor is an asset to the practice. Hector will ensure you have an Incredible Eye Care experience while visiting our office for all your eye care needs. He is bilingual and speaks Spanish as well.  He has a vast knowledge on how to maximize your eye care insurance benefits and will assist in providing you an incredible visit to our office.

Hector is State Board Certified Licensed Optician.

Lic.# SL 5647


Jen

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Jen is our receptionist and appointment coordinator. She brings over 20 years of experience as an optician to help coordinate your care with Dr. Ng and our staff of opticians. ABOC Certified in 2003, Jen can assist with your frame selection, fitting and adjustment of glasses, and can help you understand recommendations, based on your vision needs. Jen will be happy to book your appointment in person, or over the phone, and help you understand your insurance coverage. She is bilingual in English and Spanish, and is always willing to deliver incredible service with a smile.


 Violet

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Is our newest optician and is excited and eager to start her optical career. She is learning from all of the staff here at Incredible Eye Care and is excited to meet all of our patients needs. She’s friendly, polite, and has an outgoing personality. She will make you feel welcomed at our office. Violet is also bilingual in English and Spanish and will attempt to bring a smile to your visit.


Nobuko

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Nobuko is our medical biller.  She brings with her many years of experience as a nurse and caregiver from Japan.  She is more than happy to answer any insurance benefit questions you may have before, during, or after your visit.  Nobuko is bilingual in English and Japanese and she enjoys making sure you have an incredible eye care visit.


 Dan

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Our resident IT professional. Dan ensures all our IT equipment is current and runs smoothly so we can be efficient and accurate in the care of our patients. He is also in charge of ensuring our patient records, your health files, are safe and private.